Under the law (Directive 2011/83/EU and, in Romania, Government Emergency Ordinance no. 34/2014), you may withdraw from the contract within 14 days without giving any reason. To do so, you can send us the model form below or any other clear statement.
Send the completed form by e-mail to help@lumedics.ro or by post to the seller's registered office. The conditions for returning the products are set out in the Return policy.
Model withdrawal form
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To: MAGBO ONLINE S.R.L., Oradea, Bihor County, Romania, e-mail: help@lumedics.ro
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
What happens after you send it
We will confirm by e-mail that we have received your request. Under the law, we refund the amount you paid no later than 14 days from the day on which we are informed of your decision to withdraw. We may withhold the refund until we have received the product back or until you have supplied proof of having sent it back, whichever is the earliest.
Seller information
- Company
- MAGBO ONLINE S.R.L.
- Tax ID (CUI)
- 53586971
- Trade Register No.
- J2026006028000
- Registered office
- Oradea, Bihor County, Romania
- help@lumedics.ro