Frequently asked questions

Red light therapy is a non-invasive method that uses wavelengths of 630–850 nm to stimulate the natural activity of cells. It is used for skin, scalp and hair care, and for recovery and relaxation, comfortably at home.

Results appear gradually with consistent use (usually 3–5 sessions a week, for several weeks). It is not an instant fix but a long-term ritual. The effects depend on the area treated and on how regularly you use it.

Yes, it is a gentle, non-invasive therapy. It emits no UV radiation and produces no harsh heat. All Lumedics devices are CE and RoHS certified and suitable for daily use at home.

Red light therapy is well tolerated if you keep to the recommended session length. If you have a medical condition or take medication that increases sensitivity to light, talk to your doctor before use.

Between 10 and 20 minutes, depending on the area treated and the device.

We recommend 3–5 sessions a week. Results appear gradually with consistent use, usually after a few weeks.

Yes. All Lumedics devices are designed for home use. They are simple to use and need no specialist staff.

You can pay online by card (Visa, Mastercard) through a secure payment, or by bank transfer. In Romania you can also pay cash on delivery or in instalments with tbi bank.

We ship by courier. You will see the delivery time for your country at checkout, before you pay. In Romania, delivery usually takes 1–3 working days.

Yes. Shipping is free in Romania and across the European Union, with no minimum order.

All Lumedics devices come with a 2-year warranty.

Yes, you have 30 days to return it. You will find all the steps on the Return policy page.